PRIVACY POLICY

This privacy policy gives you information about how 11Lab collects and uses your personal data through your use of this website, including any data you may provide when you register with us or purchase a service. 

1. Important information and who we are 

Controller 

11Lab, registered at Calle Ramon Llull 480, 08930 Sant Adrià de Besòs (Barcelona), Spain, registered under Tax number B16440463 (“Consultant”), is the controller and responsible for your personal data (referred to as “11Lab”, “we”, “us” or “our”). 

Contact details: 
Email: sale@supernova-dev.com 
Address: Calle Ramon Llull 480, 08930 Sant Adrià de Besòs (Barcelona), Spain 

2. The types of personal data we collect about you 

Personal data means any information about an individual from which that person can be identified. 
We may collect Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data, Usage Data, and Marketing and Communications Data, as described in the original structure of this policy. 

3. How is your personal data collected? 

We collect data through direct interactions, automated technologies (cookies, logs), and third parties or publicly available sources. 

4. How we use your personal data 

We use your personal data only where legally permitted, relying on performance of a contract, legitimate interests, legal obligations, or consent. 

Purposes include: 
- Registering you as a user 
- Providing and managing services 
- Managing payments 
- Marketing and communications 
- Analytics and service improvement 

5. Disclosures of your personal data 

We may share your data with trusted third parties where necessary and only under strict confidentiality and security obligations. 

6. International transfers

Your personal data may be transferred outside the EEA where required, using appropriate safeguards in accordance with GDPR. 

7. Data security 

We implement appropriate technical and organisational security measures to protect your personal data. 

8. Data retention 

We retain personal data only for as long as necessary to fulfil legal, contractual, and business purposes. 

9. Your legal rights

Under GDPR, you have rights including access, correction, erasure, restriction, objection, data portability, and withdrawal of consent. 

10. Contact details 

Email: sale@supernova-dev.com 
Address: Calle Ramon Llull 480, 08930 Sant Adrià de Besòs (Barcelona), Spain 

11. Complaints

You have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD). 

12. Changes to the privacy policy 

We keep this policy under review and may update it from time to time. 

13. Third-party links 

This website may include links to third-party websites. We are not responsible for their privacy policies.